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Frequently asked questions
Not completely satisfied with your order? Then you can return your item(s) to our office within 14 calendar days (starting from the day of the order date) or send them back by courier. Please register your return in advance by sending an email to info@upibags.com.
At our office: You can return your order for free by returning it to our office. We will refund you the returned items.
By courier: Take your package to a postal point/collection point to return your order. The shipping costs for a return are for your own account. We will refund you the returned items.
RETURN ADDRESS: United Packaging Industries - Martelarenlaan 15 - 3150 Wakkerzeel-Haacht
Return conditions. If you exchange or return an item, the item must be undamaged, unused, complete and in its original packaging. Prints or special order on request cannot be returned.
Contact us as soon as possible by email ( info@upibags.com)
To help you out as good as possible, we would need your order number as well as some clear pictures of the damaged goods and the packaging.
Not completely satisfied with your order? Then you can return your item(s) to our office within 14 calendar days (starting from the day of the order date) or send them back by courier. Please register your return in advance by sending an email to info@upibags.com.
At our office: You can return your order for free by returning it to our office. We will refund you the returned items.
By courier: Take your package to a postal point/collection point to return your order. The shipping costs for a return are for your own account. We will refund you the returned items.
RETURN ADDRESS: United Packaging Industries - Martelarenlaan 15 - 3150 Wakkerzeel-Haacht
Return conditions. If you exchange or return an item, the item must be undamaged, unused, complete and in its original packaging. Prints or special order on request cannot be returned.
You can expect the money in your account within 1-2 weeks after we have received the returned package.
